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AURI · CUSTOMER CARE

Terms of service

The terms for using our website and placing an order with AURI.

Last updated: October 31, 2026 Using this website These terms apply to your use of hiauri.co and purchases from AURI. Read them together with our Shipping, Returns, and Privacy policies. If you place an order, the terms presented at that time apply to that order. You must be legally able to enter a purchase agreement, or use the store with the involvement of a parent or guardian. Provide accurate contact, delivery, and payment details, and use the site for lawful purposes. Shopping previews and product images Browsing a product or adding it to a preview cart does not place an order, reserve stock, or take payment. An order can be placed only through an enabled Shopify checkout. Generated product compositions and wearing images are styling illustrations. Refer to the complete carrier photograph and the product description for the set you are purchasing; screen settings can affect color, and illustration scale is not a measurement. Products and product information AURI offers adhesive ear decorations for the outer ear, without piercing. Product contents, materials, and instructions are described on the applicable product page and packaging. Review that information before purchasing, especially if you have adhesive or material sensitivities. We do not make medical or therapeutic promises for these products. Follow the instructions supplied with your pack. Product photographs and names should be read together with the specific description of the set, including any clearly stated variation. Prices and payment Prices are displayed in US dollars. Basic bead sets are $14.99 per box. Decorative designs are $23.99 per box. Each box contains 20 ear seeds. The same unit price applies at every quantity; we do not offer quantity discounts or promotional codes. Applicable taxes, shipping charges, and the final total are shown at checkout before payment. Standard shipping is free when the merchandise subtotal is $35 or more before shipping and taxes. Shopify provides hosted checkout and payment processing. Available payment methods are shown at checkout. We do not collect payment card details through email or a form on this website. Orders and availability Submitting an order requests the purchase of the selected items. Confirmation of receipt does not guarantee that every item can be fulfilled. If an item is unavailable or a material product or pricing error affects your order, we will contact you with the available options rather than charge an additional amount without your agreement. We may decline or cancel orders where necessary, including suspected fraud, delivery restrictions, or unavailable stock. If an order we cancel has been paid, we will refund the affected amount. Prices and availability may change for future orders. Shipping, returns, and refunds Shipping destinations, charges, tracking, and delay handling are described in our Shipping policy. Return eligibility, request instructions, and refunds are described in our Returns policy. Contact customer care promptly if your order needs attention. Nothing in these terms limits mandatory consumer rights or remedies available under applicable law. Website content and acceptable use Website materials, including branding, text, and imagery, are provided for browsing and shopping. Respect the rights of AURI and other rights holders. Do not copy or reuse materials commercially without the relevant permission. Do not interfere with the website, attempt unauthorized access, distribute malicious code, misuse checkout, or impersonate another person. External services linked from this site operate under their own terms and privacy notices. Service availability and responsibility We aim to keep the website accurate and available, but interruptions and errors may occur. We may correct content and make reasonable changes to the service. Any applicable limitations on warranties or liability apply only to the extent permitted by law; these terms do not exclude responsibility that cannot lawfully be excluded. Changes and contact Updated terms will be posted on this page. Changes apply to future use and orders and do not retroactively remove rights attached to an existing purchase. For questions about these terms, contact AURI through the Contact page. Contact AURI Email: [email protected] Website: hiauri.co

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For help, visit Contact for customer care details.