Privacy policy

Last updated: October 24, 2026 Who this policy covers This policy describes how we handle personal information in connection with hiauri.co, our storefront, and customer care. Shopify provides the commerce services for our store, and Cloudflare hosts the website. Their own notices also apply when they process information for their services. Information we collect When you contact us, we receive the information you choose to send, such as your name, email address, message, order number, and any attachments. Please do not send payment card numbers or unnecessary sensitive information by email. When ordering becomes available, Shopify checkout collects the information needed to process your order, including contact details, billing and shipping addresses, purchased items, and payment information. AURI can access relevant order and fulfillment details; payment card details are handled by Shopify and its payment providers rather than entered on this website. Our hosting and commerce providers may process technical information such as your IP address, browser and device information, requests, and security logs to deliver and protect their services. How we use information We use information to operate the store, process and fulfill orders, provide tracking and customer support, handle returns and refunds, prevent fraud, maintain security, and meet legal and accounting obligations. Purchasing or contacting us does not by itself subscribe you to marketing. If marketing subscriptions are offered, you can choose whether to join and unsubscribe using the instructions in those messages. Who receives information Information is shared with service providers as needed to operate the business: Shopify and payment providers for commerce and payments, Cloudflare for hosting and security, carriers for shipping, and our email provider for customer care. We do not give unrelated merchants access to your order details. Shopify Network Intelligence is enabled for our Shopify store. Shopify may use information about interactions with our store together with information from other merchants to provide enhanced services, including personalization, fraud prevention, performance improvements, and advertising-related services. These activities are subject to applicable consent and opt-out choices. Shopify also processes some information for its own purposes as described in its privacy notices. We may also disclose information where necessary to comply with applicable law, respond to valid legal requests, protect rights or safety, or complete a business transfer subject to appropriate safeguards. Providers may process information in the United States and other countries. Browser storage and cookies The shopping preview keeps its cart in memory and clears it when the page is reloaded. When live shopping is enabled, the storefront uses browser local storage to remember the Shopify cart so you can return to it. This storage supports shopping functionality. The AURI storefront code currently includes no advertising pixels. Shopify checkout and other provider services may use their own cookies or similar technologies for functionality, security, and preferences. Those services describe their practices in their own notices. Browser settings can help you clear or limit storage, although doing so may affect cart or checkout features. Retention and security We retain information for as long as reasonably needed to fulfill the purposes described here, including customer service, required records, fraud prevention, and legal obligations. The appropriate period depends on the type of information and the reason it was collected. We use reasonable safeguards and limit access to information needed for business purposes. No website, transmission method, or storage system can be guaranteed completely secure. Your choices and requests Depending on where you live and applicable law, you may have rights to access, correct, obtain a copy of, or request deletion of your personal information, or to object to or limit certain processing. Email [email protected] to make a request, appeal our response, or ask about a privacy concern. An authorized agent may contact us on your behalf, subject to verification. We may need to verify your identity and may retain records where law requires it. We will not discriminate against you for exercising applicable privacy rights. Where applicable, you may opt out of the sale or sharing of information for targeted advertising through the store’s Your Privacy Choices page. That page and Shopify’s privacy portal provide choices concerning Shopify services. You can also contact us for help. The custom AURI website currently has no advertising pixel code; this does not mean Shopify’s enhanced services are disabled. Requests about information Shopify processes independently can also be made through Shopify’s privacy portal. Your Privacy Choices Shopify privacy portal Children and policy changes The store is not directed to children under 13, and we do not knowingly collect their personal information. Contact us if you believe a child has provided information so we can investigate and take appropriate action. We may update this policy as our services or legal requirements change. The revised policy and its effective date will be posted here. For privacy questions, use the contact details on our Contact page. Shopify consumer privacy policy Cloudflare privacy policy Contact AURI Email: [email protected] Website: hiauri.co